This module is basically an easy-to-use tool to create and administer appointment requests. It will enable the visitors to post their enquiries regarding the availability of a particular physician on a particular date. The appointment enquiries made by the visitors will land up as e-mail notifications in the inbox of the administrator. This notification would consist of the contact details (email ID, mobile number) of the enquirer and his/her purpose of enquiry. The person in-charge of taking appointments can then act as per the following steps: - Extract the contact details from genuine enquiries
- Make a call to the enquirer / visitor
- Educate the enquirer about the appointment slots available
- Book an appointment as per the slot available
- Give a confirmation to the enquirer
As soon as an appointment request is made, the enquirer would get an auto generated reply saying that the hospital has received their appointment request, and they will be contacted at the earliest.
Benefits: - This module gives the freedom to the visitors to make an appointment request sitting at the comfort of their home.
- Many a times, it happens that the hospital’s contact number remains busy. An online appointment module can serve as a parallel channel for getting genuine appointment requests.
- With the hospital website being responsive and available on hand held devices (smart phones, tablets etc.), people would be able to make appointment requests on the go.
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